Q. What is a back order item and when will it be available?
A. Back order items are pieces that are temporarily out of stock. If you order a back order item it will be shipped promptly when it arrives back in stock, this can range from 30-45 days after order is placed.
*Our current back orders will be available by approx. September 2017. Please message with further questions, in some cases the timeline may be sooner than 30 days.
Q. What is your return policy?
A. You have 14 days to return select items with your money back. Please note due to the intimate nature of most products many items are not returnable . Such items would include all styles of thong panties and select lingerie purchases are not returnable. The amount returned will be the price paid for item only, and will not include the original shipping cost. Exchanges are welcome if you decide you need a different size.
Q. Do you sell merchandise other than lingerie?
A. Yes, we do specialize in rhinestone lingerie but you can also shop for beaded bra’s, traditional lingerie, accessories and much more. You will find some of these other collections in our ebay store.
Q. What is the prices range of your products?
A. On average you will find items that range at $50 or less, even many of our exclusive Rhinestone Lingerie designs. Select chain and rhinestone lingerie may range higher in price.
Q. What are you payment options?
A. We accept Paypal and Credit Cards. You can pay with credit or debit card in the Paypal checkout option on this site. You click on the yellow “Checkout with Paypal” button and then fill in the contact information for shipping merchandise. The “submit order” button is displayed on page to take you to the next page to either pay with Credit Card or Paypal account. Very Simple and Secure!
Q. What is Paypal?
A. Paypal is a safe, easy way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. Paypal is one of the safest ways to shop online.
Q. When can I expect my order to arrive?
A. There is an initial 2-3 days processing time with expected delivery time to be approximately 7 to 12 days. Delivery time is based on either Priority Mail or First Class Mail. Please note there are select items (will be noted in description) that may require additional 5-7 days on top of initial 3-4 day timeline. Item will not be process until cleared funds through Paypal are received. If you pay with an echeck through Paypal that can delay the process time due to delay in checking clearing. If faster delivery is needed, there is additional shipping fee to upgrade delivery, such as Overnight or 2nd day shipping. Please note select lingerie Brands may be shipped separate from our rhinestone lingerie collection. Therefore you may receive multiple packages.
Q. Will my order arrive in one package?
A. In most cases yes, however we work with different vendors and there may be multiple packages depending on items ordered.
Q. How much is the shipping?
A. On average the shipping is $7.00 with U.S address depending on quantity of purchase. Free shipping for all orders over $50 to U.S and Canada.
Q. How is Merchandised Shipped?
A. Most items are shipped USPS Priority Mail. If Express Delivery is requested, there is an additional charge based on delivery location, approximately $35.00 for up to 2 day delivery.
Q. Do you ship internationally?
A. Yes, shipping is provided Worldwide! Additional processing time may be required with International shipping with certain designs. The shipping method for international sales is USPS First Class Mail and delivery time is approximately 15 to 20 days, but NOT guaranteed. We recommend International Priority Mail for purchases over $50.
Q. Is it discreet shipping?
A. Yes, the package will not reveal what contents are inside.